Health & Hygiene Protocols
YOUR SAFETY AND WELL-BEING
At The Beaumont, our overarching objective is to keep our guests, our employees, our suppliers and our community safe and healthy, whilst continuing to provide the warm, welcoming and personalized service for which we are known.
We have always been proud of our extremely high standards of housekeeping, and will apply additional rigorous, best-practice processes to keep our staff, guests and visitors secure throughout the hotel. We have carried out comprehensive risk assessment for all activities at The Beaumont and have designed our protocols taking into account World Health Organisation (WHO), UK Government, the US Centers for Disease Control and Prevention (CDC) and UK Hospitality Association guidelines. We remain flexible and responsive, and will continue to adapt our protocols as required.
All our staff will wear masks whilst inside The Beaumont and we ask all our guests to wear a mask while moving the public spaces at The Beaumont. In this way we can to ensure that everyone who visits, works in and stays in our building enjoys peace of mind, safe in the knowledge that the utmost has been done to keep them protected, and we thank you for playing your part in keeping everyone safe.
Jannes Soerensen | General Manager
The Beaumont has taken a four-pronged approach, informed by the latest advice from government and public health authorities*.
We will continue to make enhancements and changes as advised:
- A comprehensive COVID-19 prevention plan including an action/checklist for infection prevention and a special cleaning and disinfection plan is in place;
- All employees receive continuous complete training on COVID-19 safety and hygiene protocols, including infection control, social distancing and enhanced hygiene measures including hand washing and the use of masks and gloves as recommended by local health authorities;
- All employees sign up to a list of expected behaviours.
- The well-being of team members is continuously monitored and they are encouraged to follow UK Government and WHO guidelines on quarantine and self-isolation when deemed necessary;
- Health/temperature checks for guests, staff and visitors will be implemented, if required by local legislation;
- Records will be kept for contact tracing purposes.
- All areas
- Hand sanitiser dispensers, touchless whenever possible, are placed at key guest and employee entrances and contact areas, including all Colony dining tables, and sanitiser will be provided in all guest rooms;
- Appropriate personal protection equipment (masks & gloves) are worn by all employees based on their role and responsibilities and in adherence to government regulations and guidance;
- Masks & gloves are available for guests;
- High-frequency touch points (light switches, lift buttons, door handles, handrails) are sanitised every hour, using high-grade disinfectant products;
- Other high volume guest contact touch points, eg menus and credit card machines, are sanitised after each use;
- All public areas are deep cleaned every night.
- Rooms
- All rooms are fastidiously cleaned using high-grade disinfectant products on a daily basis, or as directed by the guest;
- Extraneous items have been removed and are available on request;
- All rooms are disinfected between guests.
- Food & Beverage/Private dining
- Enhanced cleaning and disinfection routines are in place in the restaurant, bars and private dining room;
- We do not offer self-service dining options;
- Tables are sanitised between use.
- Communication
- Health and hygiene advice and reminders will be clearly posted throughout the hotel.
- HVAC System
- All the bedrooms at The Beaumont have windows that can be opened to allow fresh air in;
- The modern, high spec air-conditioning HVAC system in the hotel (only 6 years old) draws in a constant flow of fresh, filtered air from outside. Air-purifying filters are regularly changed per manufacturer's recommendations and are ISO 16890 tested and designed specifically to remove pollutant material at PM1, & PM2.5 sizes* and to improve the indoor air quality overall. (* PM1 particles <1 μm in size, eg: dust, combustion particles, bacteria and viruses. PM2.5 particles <2.5 μm in size, eg: pollen, spoors and other organic particles.)
- Guests are advised to practice physical distancing by standing at least 1 metre/4 feet away from other groups of people not travelling with them;
- Employees are reminded to practice physical distancing by standing at least 1 metre/4 feet away from guests and other employees whenever possible;
- All the outlets within the hotel (The Colony, The Magritte Bar, Cub Room, Lotos Room, Spa) comply with, or exceed government-mandated occupancy limits to enable social distancing;
- Where necessary, social distancing guides are marked;
- Person to person contact - shaking hands, touching, kissing - between staff and guests, or staff & staff is not allowed;
- Social distancing guidelines will be clearly communicated throughout the hotel, including in lifts.
WE ENCOURAGE YOU
to play your part in keeping everyone safe:
We kindly encourage all guests and visitors to The Beaumont to wear a mask while moving around the public spaces at the hotel, until you are seated at your table or inside your own room.
If any of our team members become symptomatic, they will be asked to stay at home and will not be allowed to come to work until they have isolated for the requisite amount of time. We encourage, please, that you practice the same approach. Please stay at home if you display any of the following symptoms: a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste; if you have tested positive for coronavirus; if you live with someone who has symptoms or has tested positive or if someone in your support bubble has symptoms or has tested positive.
Thank you.
Updated on 27 July 2020